Specializing in Hospitality, Medical, Retail, and ALF Developments
The RDB project process is made up of Seven Main Steps
First and foremost, we must listen and fully understand client needs – is the project driven by ROI, budget or other considerations? The consultation process includes collection of data and research into the project. This is based on our knowledge and experience of previous projects and analyzing all facets of the client’s project.
Based upon the data we collect, and the analysis performed, we present to the client project solution options. There may be more than one solution and often some, the client had not previously considered.
After we agree with the client which project solution is best, we define the project scope of work; this includes detailed deliverables and schedules. This also ensures the client will know exactly what to expect and when and minimize change orders.
Client reviews and approves scope of work.
Client satisfaction is our number one priority! Therefor proper follow up is imperative, Subsequent to the successful execution of a project we’ll ask our client to give us feedback on our performance and project results and address any outstanding issues.
It can take years to build a great client relationship and a just a second to destroy one. At RDB we like to think of having clients for life. Successful project execution is just the beginning; ongoing service is paramount. We are accessible and responsive to our client’s needs and requests. Superlative service will ensure our clients think of us first for future projects.